Early LuxFibre Experiences

Decent Internet speeds could be coming to or are already in your street…. but they ain’t cheap.

Until recently I had slow standard DSL and no ability to get any TV, fortunately as of this week though I had P&T’s new LuxFibre service installed. TV costs roughly another €20 extra. The basic package is about €60 per month for 50/25mb (upload/download), which is a marked improvement on the 8/0.5 mb I had until recently. In particular Skype calls and other video services should be markedly better due to the higher upload rate.

As for installation be warned that this can take a while, in my case it took 7 hours to get the cables fully into my apartment and I live on the third floor which makes it altogether more tricky for them. They did however turn up exactly on time and they tried endlessly till it worked. You may however experience problems with your existing router as in my case this blocked anything above 4mb (download), even if officially it supported much more.

Speedwise so far it’s not too bad, download hits a max of 42mbps and uploads are almost as promised (well when checked via SpeedText.net).  I will write more about the experience shortly after I receive the installation bill:) I suspect that part will be what I enjoy least.

Alternatives are available like the old Eltrona cable TV system which offers good download rates but uploads remain slower. Also they cap the bandwidth per month. Other providers also offer high speed Internet but I have heard mixed stories about the promised versus actual speeds and quality of the customer service. Remember that P&T is the incumbent and often provides the cables in the streets, therefore if the problem is serious it may end up being referred to them anyway and if you are a customer of another provider expect a lot of buck passing when things go wrong.

About Rod McCall

Rod McCall is a researcher in the field of human-computer interaction in areas such as augmented reality, mobile gaming in-car systems and virtual environments. He works for the University of Luxembourg and has previously worked for Fraunhofer and Runtime Revolution. He is an advocate of new technologies only when they have some practical benefit for individuals or society.

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